Privacy Policy

Golan Wiki is a local tourism and discovery platform available at www.golanwiki.com. For privacy questions, contact us at support@golanwiki.com.

We may collect the following types of information:

• Account data: name, email address, and securely hashed password.
• Profile data: optional phone number and profile image.
• User activity: favorites, comments, reviews, ratings, saved places, and similar interactions.
• Business data: business name, description, address, contact details, links, images, and listing information.
• Images: uploaded profile images, place images, or business images, which may be stored using Cloudinary.
• Technical data: IP address, browser type, device type, language preference, pages visited, and general usage data.
• Analytics data: page views, clicks, and performance events through tools such as PostHog and/or Vercel Analytics.

We use cookies and similar technologies to keep you logged in, remember language preferences, improve security, understand site usage, and improve performance. For more details, please read our Cookie Policy.

We use your information to:

• Create and manage your account.
• Keep you logged in and protect your account.
• Save your favorite places.
• Display comments, reviews, ratings, and public content.
• Publish and manage place listings and business listings.
• Operate, improve, secure, and maintain the Website.
• Analyze website usage and performance.
• Respond to support requests or messages from you.
• Prevent spam, fraud, abuse, and unauthorized access.

Comments, reviews, ratings, business listings, and some profile information may be visible to other users. Your displayed name may appear next to content you submit. Do not include sensitive or private information in public posts.

We may use trusted third-party services to operate and improve the Website, including:

• Vercel — hosting and deployment.
• MongoDB — database storage.
• Cloudinary — image hosting and image processing.
• PostHog / Vercel Analytics — analytics and performance measurement.
• Email service providers — if used later for account confirmation, password reset, or support emails.

These services may process limited information only as needed to provide their services to us.

We keep personal information only as long as needed to operate the Website, provide services, maintain security, comply with legal obligations, resolve disputes, and enforce our terms. If you ask us to delete your account or personal information, we will remove it within a reasonable time, unless we need to keep certain information for legal, security, fraud-prevention, backup, or legitimate operational reasons.

Depending on applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to certain uses of your information.
• Request a copy of your information.

To make a privacy request, contact us at support@golanwiki.com. We may need to verify your identity before processing your request.

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take reasonable steps to remove it.

We use reasonable technical and organizational measures to protect personal information, including secure password hashing and secure authentication cookies where appropriate. However, no website, server, or internet transmission is completely secure, so we cannot guarantee absolute security.

We do not sell or rent your personal information to third parties.

The Website is operated from Israel. If you access the Website from another country, your information may be processed in Israel or in other countries where our service providers operate. These countries may have different data protection laws than your country.

We may update this Privacy Policy from time to time. When we update it, we will change the “Last updated” date at the top of this page. Continued use of the Website after changes are posted means you accept the updated policy.

For questions or requests about this Privacy Policy, contact us at support@golanwiki.com.